1. Acceptance and agreement structure
By creating an account, accepting an order form, clicking to accept, or accessing the Service, you agree to these Terms. If you use the Service for an organization, you represent that you have authority to bind it. If you do not agree, do not use the Service.
These Terms, any order form or online checkout (“Order Form”), the Acceptable Use Policy, Privacy Policy, and any signed data processing addendum form the “Agreement.” An Order Form controls over these Terms only for a direct conflict and only for that Order Form.
2. Eligibility and business use
You must be at least 18 years old, able to enter a binding contract, and use the Service for legitimate business purposes. The Service is designed to help real-estate wholesaling teams organize business workflows; it is not a substitute for legal, tax, accounting, lending, title, brokerage, investment, or real-estate advice.
Customer is responsible for determining whether its activities, contracts, communications, marketing, data sources, and transactions comply with applicable federal, state, local, licensing, disclosure, privacy, telemarketing, and real-estate laws.
3. Accounts and authorized users
- Customer must provide accurate account information, maintain a verified account, and keep billing and administrative contacts current.
- Each user must use their own credentials. You must protect passwords, sessions, verification codes, and devices and promptly report suspected compromise.
- Customer controls its workspace membership, roles, and permissions and is responsible for authorized users and activity performed through their accounts.
- You may not share accounts, bypass verification, impersonate another person, or use a workspace without permission from the Customer that controls it.
The Service enforces company-level tenant isolation, database row-level security, and server-side permission checks, but Customer remains responsible for assigning appropriate roles and promptly removing users who should no longer have access.
4. Service and changes
Subject to the Agreement and payment of applicable fees, we grant Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term for its authorized users to access and use the Service for Customer’s internal business operations.
We may improve, update, or modify the Service. We will not materially reduce the core functionality purchased during a paid subscription term without reasonable notice, except where a change is required for security, law, third-party provider changes, or prevention of harm. Preview, beta, planned, and in-progress features may change or be discontinued and are not subject to service-level commitments unless an Order Form expressly says otherwise.
5. Customer Data and instructions
As between the parties, Customer retains its rights in Customer Data. Customer grants us a limited right to host, copy, transmit, display, and otherwise process Customer Data only as needed to provide, secure, support, and improve the Service; follow Customer’s lawful instructions; and meet legal obligations.
Customer represents that it has all rights, notices, permissions, and lawful bases needed to submit Customer Data and instruct us to process it. Customer is responsible for the accuracy, quality, legality, and source of Customer Data, including imported prospect data and documents. We do not sell Customer Data.
The Privacy Policy describes our handling of personal information. If applicable, an executed Data Processing Addendum will govern our processing of personal data on Customer’s behalf.
6. Read-only AI Help Assistant
The AI Help Assistant explains product features and troubleshooting steps using approved Help Center content and limited context. It is architecturally read-only and cannot create, edit, send, sign, approve, or delete records or complete transactions. Its responses may be incomplete or inaccurate and must be reviewed by a person before reliance.
Do not enter seller, buyer, property, contract, financial, document, credential, or other sensitive information into assistant prompts. The assistant is not legal, financial, tax, investment, real-estate, or compliance advice, and its output does not replace professional judgment.
7. Acceptable use
You must comply with the Acceptable Use Policy. You may not use the Service unlawfully; infringe rights; access another company’s data; upload malicious content; interfere with the Service; reverse engineer protected portions except where law prohibits that restriction; or use communications, imports, exports, or automation in violation of consent, privacy, anti-spam, telemarketing, or other laws.
We may investigate suspected misuse and remove content or suspend access where reasonably necessary to prevent harm, preserve security, comply with law, or enforce the Agreement. Where appropriate, we will provide notice and an opportunity to cure.
8. Subscriptions, billing, and taxes
Fees and payment
Customer will pay the fees, in the currency, and on the schedule shown in the applicable Order Form or checkout. Except as required by law or expressly stated in the Agreement, fees are non-refundable and payment obligations are non-cancelable for the committed subscription term. Customer authorizes us and our payment provider to charge the agreed payment method.
Renewal and cancellation
A recurring subscription renews for the period disclosed at purchase unless Customer cancels before the renewal date using the available account process or by contacting us. Cancellation stops future renewal and does not shorten an already-paid term. We will provide legally required renewal notices.
Trials and promotions
Trial or promotional terms presented at signup apply in addition to these Terms. Unless the offer says otherwise, we may end or modify a trial or promotion to prevent abuse. Continued use after a trial converts to a paid subscription only if that conversion and its price were disclosed and Customer supplied a valid payment method or Order Form.
Taxes and overdue amounts
Fees exclude taxes, duties, and similar governmental assessments other than taxes on our net income. Customer is responsible for applicable amounts unless it supplies a valid exemption certificate. We may suspend paid features for overdue undisputed amounts after reasonable notice and an opportunity to cure.
9. Intellectual property
We and our licensors retain all rights in the Service, including software, interfaces, documentation, designs, trademarks, and underlying technology. No rights are granted except those expressly stated in the Agreement. You may not copy, sell, lease, distribute, publicly display, or create derivative works from the Service except as expressly allowed by us or applicable law.
If you provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or obligation, provided we do not identify you publicly as the source without permission.
10. Third-party services
The Service relies on third-party infrastructure and may allow links, imports, exports, or future connections to third-party services. Third-party services are governed by their own terms and privacy practices, and we are not responsible for their independent acts or omissions. A feature marked Planned or In Progress is not part of the purchased Service unless an Order Form expressly states otherwise.
11. Confidentiality
Each party may receive non-public information that a reasonable person would understand to be confidential. The receiving party will use it only to perform or exercise rights under the Agreement and protect it with reasonable care. These duties do not apply to information that is public through no breach, already lawfully known without restriction, independently developed, or rightfully received from another source. Legally compelled disclosure is permitted after notice when lawful and reasonable assistance to seek protection.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, DOCUMENTATION, AI OUTPUT, AND ANY BETA OR TRIAL FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR SUITABLE FOR A PARTICULAR TRANSACTION OR LEGAL REQUIREMENT.
We do not guarantee leads, transactions, assignment fees, revenue, compliance outcomes, data accuracy, or business results. Customer is responsible for independent review of its records, calculations, contracts, communications, and transactions.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
EXCEPT FOR AMOUNTS OWED, A PARTY’S INDEMNIFICATION OBLIGATIONS, A PARTY’S BREACH OF CONFIDENTIALITY, CUSTOMER’S VIOLATION OF OUR INTELLECTUAL-PROPERTY RIGHTS, OR LIABILITY THAT CANNOT LAWFULLY BE LIMITED, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF THE AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. FOR FREE USE, THE CAP IS US$100.
These limitations apply to the extent permitted by law and regardless of the theory of liability. Some jurisdictions do not allow certain exclusions, so some terms may not apply.
14. Indemnification
Customer will defend and indemnify us and our affiliates, officers, and personnel against third-party claims, damages, and reasonable costs arising from Customer Data, Customer’s unlawful use of the Service, or Customer’s material breach of Sections 3, 5, or 7. We will provide prompt notice, reasonable cooperation at Customer’s expense, and control of the defense, subject to our right to participate and to approve any settlement that admits our fault or imposes obligations on us.
15. Suspension and termination
Either party may terminate the Agreement for an uncured material breach after 30 days’ written notice, or immediately if the other party becomes insolvent or continued performance would violate law. Customer may stop renewal as described in Section 8. We may suspend access immediately when reasonably necessary to address a security threat, unlawful activity, material Acceptable Use violation, or risk of harm, and will narrow and restore the suspension when reasonably practicable.
On termination, Customer’s right to use the Service ends. Subject to payment and the Agreement, Customer may request a reasonable opportunity to export Customer Data before deletion. We may retain information as described in the Privacy Policy and applicable Data Processing Addendum. Provisions that by their nature should survive will survive, including payment, confidentiality, intellectual property, disclaimers, liability, indemnification, dispute, and general terms.
16. Governing law and disputes
Unless an Order Form states otherwise, the Agreement is governed by the laws of the U.S. state in which A&A Development LLC is organized, without regard to conflict-of-law rules. The state and federal courts located in that jurisdiction will have exclusive jurisdiction, and each party consents to venue there. Before filing a claim, the parties will attempt in good faith for at least 30 days to resolve it through written notice and business-level discussion. Nothing prevents either party from seeking urgent injunctive relief.
17. General terms
Neither party may assign the Agreement without the other’s consent, except to an affiliate or in connection with a merger, reorganization, or sale of substantially all relevant assets, provided the assignee assumes the Agreement. We are not liable for delay caused by events beyond our reasonable control. The parties are independent contractors; the Agreement creates no partnership, agency, franchise, fiduciary, or employment relationship.
If any provision is unenforceable, it will be modified to the minimum extent necessary and the rest remains effective. A waiver must be in writing and is not a continuing waiver. Headings are for convenience. The Agreement is the entire agreement about the Service and supersedes prior discussions on that subject. Notices may be delivered electronically to the account or business contacts on file; legal notices to us must use the contact below.